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Guides, news, and tips on CRM, WhatsApp, Telegram, and selling, for sales teams.
One app, two roles: jump between your business and your customer account with one tap, no logging out. Plus a full customer dashboard and team chat.
Meta starts charging for replies sent through the WhatsApp API. The 1,000 free messages, what it costs in Venezuela, and the payment method deadline on September 30.
Save your location, hours, and payment details once, and drop them in with one click on WhatsApp, Telegram, and Meta. Editable before sending.
WhatsApp Business now charges per message, not per conversation. What changed, what's coming in October 2026, and how to pay less.
A visual system that shows in real time how long each customer has been waiting for a human to reply. Green, amber, red, and a voice alert when time runs out.
The end-to-end cycle for getting paid on WhatsApp in LATAM: invoice, automatic reminder, payment link right in the chat, and reconciliation.
The Calling API brought native voice to chat: how to use it to sell and collect payments, and when it's better not to.
The visual workflow editor, bots with native WhatsApp buttons, the unified inbox, and the automatic reminders already running in Klienz.
Discover how a CRM integrated with WhatsApp transforms the way sales teams manage and convert leads.
We compare open rates, conversion, and ROI for both channels with real data from Latin America.
Channels, groups, bots, and how to use Telegram for customer service and business sales.
The most common mistakes that cost you customers, and how to avoid them with a professional CRM.
How to set up an AI chatbot that qualifies leads and answers questions automatically.
A practical guide to building a pipeline that actually works and helps you close more deals.
Practical guides to sell more over chat, written in plain language with real examples.
Message templates, how to reply fast, when to use WhatsApp Business vs. the official API, and how to keep your number from getting blocked.
See articles →What a CRM is, how to build a follow-up board, split customers among salespeople, and measure how many buy at each stage. Includes how to move off spreadsheets.
See articles →How to get an assistant to answer and qualify customers, when to hand them to a person, and how to connect your own AI account (OpenAI, Claude or Gemini). The bot helps your salesperson, it doesn't replace them.
See articles →How to serve and sell on Telegram, and see WhatsApp, Instagram, Messenger and Telegram in one inbox.
See articles →We publish new guides every few weeks. Want us to cover a topic? Tell us from the contact page.
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