Klienz connects your WhatsApp to your inventory: when a "Do you have this medication?" comes in, it replies with real stock, builds the order and coordinates delivery so your staff only has to prepare it. Your pharmacy keeps serving customers even while you sleep.
While you're at the counter or in the stockroom, another 5-10 customers are messaging on WhatsApp and getting no reply.
Patients don't keep business hours. At 10 PM they urgently need a medication, your pharmacy is closed, and the sale is gone.
Every time someone asks "Do you have it in stock?" you have to go check the shelf. You lose valuable time on repetitive tasks.
WhatsApp orders get lost between conversations. There's no record of what was quoted, at what price or when it's being delivered.
Your staff spends hours answering "How much is it?" and "Do you have it in stock?" instead of running the pharmacy and closing sales.
Which products get asked about most? What's running low? Without data, you can't optimize your inventory or your purchasing.
From the customer's first "Hi" to a confirmed order — all automated.
This isn't a chatbot that says "Hi, I'm an assistant." It covers the whole cycle: from the stock inquiry to delivery and repeat purchases.
Each piece has a specific job. Together they form an integrated system that covers your entire operation.
Your main customer channel. Connected to your WhatsApp Business, it receives and manages every incoming conversation.
A web panel where you manage your inventory. Klienz checks availability and prices in real time to send the customer the exact answer.
Every customer is logged automatically with contact info, purchase history, frequency and preferences.
A complete order system with statuses, priorities and tracking from quote to delivery.
Automatic alert when a product drops below minimum stock, plus shipping cost calculation, coverage zones and route scheduling.
Full real-time visibility: sales, most-requested products, pending orders and trends.
The system doesn't replace your team — it frees them up. Instead of answering "Do you have it in stock?" all day, they focus on preparing orders and running the pharmacy.
Answering "How much is it?", checking stock by hand, calculating totals, coordinating deliveries over chat.
They get notifications with complete orders: products, quantities, address. They just prepare and deliver.
Results based on similar pharmacies that automated their customer service with AI agents.
Once your staff is freed from repetitive questions, they spend more time preparing orders and serving customers in the pharmacy.
While the competition takes hours to reply, you answer in seconds — even at midnight.
The system handles 100 simultaneous conversations at no extra cost and with no learning curve.
Turns inquiries into real orders with automatic follow-up all the way to delivery.
Activate your plan in minutes, or message us on WhatsApp if you'd like us to guide you step by step.
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